Commercial Insurance Underwriting Powered by AI

CHICAGO (June 2, 2026) — Convr®, the leading AI underwriting workbench purpose-built for commercial P&C insurance, today released findings from its 2026 Convr Insurance Talent and Tech Trends Survey, revealing a striking gap between how quickly carriers are adopting AI in underwriting and how confident they are in the strategy guiding that adoption.

The survey of 211 commercial insurance professionals — including a majority at the leadership, vice president, and executive levels — found that AI adoption in underwriting is accelerating across the industry, yet strategic clarity is lagging.‍

The pace of adoption is undeniable:

• 89.5% of respondents expect more underwriting tasks to be automated in the coming years
• 70.6% delivered new AI underwriting tools to their teams in 2025
• 65.9% plan to deliver additional AI tools in 2026
• 53.6% have AI deployed in at least one production underwriting workflow

But strategic confidence has not kept pace:

• Only 20.4% of leaders are "highly confident" their organization has a clear, actionable AI strategy for underwriting
• More than 40% rate themselves in the bottom half of the confidence scale
• 56.9% describe their organizational culture toward AI as "cautiously open — interested but wanting proof before commitment"

"The industry has crossed a threshold," said John Stammen, Chief Executive Officer at Convr. "AI in commercial underwriting is no longer a question of whether, but a question of how. What our survey reveals is that while carriers are moving quickly to deploy AI tools, many are doing so without the strategic framework to ensure those investments deliver lasting business outcomes.”

That gap between adoption and strategy is the single biggest risk facing commercial P&C leaders today, and it's also the biggest opportunity. The carriers who close it first will define the next decade of underwriting, according to Stammen.

The survey also surfaced the operational realities driving urgency around AI adoption. Respondents pointed to manual data entry (35.1%), dated and legacy technology (27.5%), and too many submission data sources (24.6%) as the leading factors slowing underwriting at their companies today. Meanwhile, 63% of carriers operate on hybrid technology environments — a legacy core with cloud-based tools layered on top — underscoring why a unified, AI underwriting workbench has become a strategic imperative rather than a nice-to-have.

Stammen noted that beneath Convr’s underwriting workbench is a data-first architecture purpose-built for commercial underwriting, not an AI layer bolted onto legacy systems. At its core is Convr’s Risk Context Engine, a unified intelligence framework that connects structured and unstructured submission data, business logic, and AI models into a single source of truth, grounding AI decisions in real underwriting context rather than generic output. Powering the engine is Risk 360, Convr’s proprietary insurance data lake, with 10 years of historical underwriting data continuously enriched by more than 2,500 public and private sources and 785 million data points on 87 million companies. Together, they give carriers what point AI tools cannot — a strategic foundation that turns AI adoption into repeatable, measurable underwriting outcomes.

When asked what would most benefit their underwriting teams, respondents pointed to AI tool training (47.4%), pre-screened and enriched submissions (46.9%), and simplified access to data (45.5%) — all areas where Convr's modular workbench is actively helping carriers close the strategy-to-execution gap today.
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"Strategy without execution is theory. Execution without strategy is chaos," said Stammen. "Convr was built to give carriers both a clear path from where their underwriting operates today to where it needs to be tomorrow."‍

About the 2026 Convr Insurance Survey‍

The 2026 Convr Insurance Survey was conducted in April and reflects responses from 211 commercial insurance professionals working in property and casualty, with strong representation from leadership (35.1%), VP/Executive (37%), and management (42.2%) roles across carriers, MGAs, brokerages, and specialty markets.

For more information, visit convr.com.

A huge portion of commercial property and casualty (P&C) insurance applicants barely exist online. Many small and mid-size commercial insureds (the bread and butter of commercial insurance underwriting) are nearly invisible online.

Think about it . . . landscapers, contractors, florists and more. The  food truck owners, small town auto mechanics and mom and pop shops . . . many don’t have:

• a website
• a strong social media presence
• consistent business filings
• complete insurance applications

Underwriting team members call this a low digital footprint risk and it’s a problem for them. When the submission comes in, they need to know if the business is real, if the owners do what they claim to do, and if the exposure is what the agent says it is.

But if the business has no digital presence, the underwriter is lost without their normal verification tools including website and online reviews, access to pertinent safety records and satellite exposure checks as well as prior filings.

That’s where Convr’s AI Underwriting Workbench shines. With our Biz Intel web search feature for low digital footprint companies, that hard to find information easily turns up for the underwriter within our underwriting platform. ‍

The Convr Underwriting Workbench’s Biz Intel can uncover:‍

1) Business Classification

2) Appetite relevant exposures

3) Number of employees

4) Revenue

It turns an unknown into a knowable risk, giving the underwriter the opportunity to decide whether or not to write the risk rather than to spend time investigating it further. It’s a shortcut for underwriting team members of all levels as they spend less time searching for the details that move the decision.‍

All in one place:‍

In the Convr AI Underwriting Workbench, every new submission with the web option enabled, runs Biz Intel and returns the results inline. The hard-to-find details land next to the submission you're working on, not three tabs away from it.‍

Why it matters:‍

Low-digital-footprint submissions take time that underwriters often can't justify spending. Enrichment surfaces the missing data automatically, so accounts that would have been deprioritized – or declined for lack of information – become writable.‍

Convr’s Biz Intel users get:

1) First-quote advantage: Brokers place business with the first to quote. If your underwriting team is out searching Google, the Secretary of State, checking maps and emailing questions – you could be missing out on deals. With Convr AI data enrichment, the data comes to the underwriter instead of the other way around – and the first quote is more often yours.‍

2) Reduced referral dependency: When reliable information on low digital footprint companies is available in the file, more submissions can be decided where they land. Junior underwriters escalate only the accounts that genuinely need a second set of eyes. Senior underwriters spend their time on the complex risks and judgment calls that actually require their experience – not on questions a richer file would have answered on its own. Across the team, consistency improves and cycle times tighten.‍

3) Greater portfolio profitability: This is the real return on investment. Commercial carriers rarely lose money on catastrophic risks. Instead, they lose money on thousands of slightly mispriced/misunderstood small and mid-size policies – and low-visibility insureds are exactly where this is most common.

Convr's AI Underwriting Workbench isn't a productivity system. It's a loss ratio control system. If thin-file submissions are costing your team time or premium, we should talk – visit us at convr.com today.

CHICAGO (May 28, 2026) – Commercial underwriters using Convr® now have access to a significantly expanded partner ecosystem. Convr continues to add new third-party data, software and integration partners to support our customers’ unique workbench applications.

New to Convr’s  growing partner ecosystem are:

• Guidewire Technology Alliances Growth
• Coherent
• Swiss Re CatNet®
• Swiss Re Property Data Services (PDS)
• Exavalu
• Property Guardian
• And more
  

"Convr’s ability to plug in third-party data and software partners is incredibly beneficial for customers,” said John Stammen, Chief Executive Officer at Convr. “Our extensive partnerships and pre-plumbed connections enable both comprehensive capabilities and quick time to value."

The Convr AI Underwriting Workbench powered by a commercial P&C Risk Context Engine continues to lead innovation in the commercial insurance underwriting space. The expansion of our partner relationships showcases our dedication to unlocking even more performance improvements for customers now and into the future.

The expanded partner ecosystem reflects a broader shift in how commercial underwriting is done. As carriers, MGAs, and brokers face mounting pressure to write more business without growing teams, we help define a viable solution for processing a submission in minutes versus days – increasingly the winning characteristic for business. Convr's partner integrations combined with its AI-native workbench and underlying Risk Context Engine give underwriters the data and tools they need at the moment of decision, not after the submission has gone cold.

Insurance organizations interested in learning more can visit convr.com or contact their Convr representative.‍

Media Contact

• Alex Williams
• Sr. Promotions Manager
• alex.williams@convr.com
• 217-737-2782