The Power of AI (Part II): A Carrier's Journey Towards Innovation Ep. 3

Should the insurance industry evolve over time or revolutionize its processes for instant changes? While recent studies have shown that carriers are implementing technologies faster to match the demand of the market, evolving a carrier's processes over time allows for iterative learning and adoption that can ultimately add more value.

Evolution is the path that Penn National Insurance has chosen to follow and, in this episode of our video series, Randy Mancini, VP of commercial lines at Penn National Insurance, explains just how their team is making gradual changes to their processes to reduce time and increase the accuracy of receiving answers to their underwriting questions.