The Power of AI (Part II): A Carrier's Journey Towards Innovation Ep. 5

The concept of innovating with the use of artificial intelligence is one that many insurance carriers in the industry are starting to adopt. While adoption of artificial intelligence is still in its initial stages, it is crucial to look at the results that these early adopters are seeing in order to assess the value of these technologies. 

Penn National Insurance did just that and their results prove that once a carrier is ready to implement technologies like artificial intelligence and are willing to go through a trial and error period, they will reach success in the their journey towards innovation. Randy Mancini, VP of commercial lines at Penn National Insurance goes over the results that this carrier has seen so far using artificial intelligence in terms of efficiency and time savings in this episode, which can be found below.