2019: A Year of Exciting Growth

2019 was a pivotal year at DataCubes—one that saw our partners make great progress in transforming their underwriting businesses. The year also saw DataCubes continue our exponential growth while taking important steps to create further success in 2020.

 

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Our customer base more than doubled in 2019 as we partnered with forward-thinking carriers who are using DataCubes’ d3 decisioning platform to advance their digital transformation and improve their underwriting. To mention just a few: The Hanover Insurance Group is adopting d3 Answers™ to enhance the agent experience and improve underwriting efficiency. Selective Insurance Company of America is implementing d3 Risk 360™ to increase underwriting productivity. Tangram Insurance Services, Inc. is utilizing d3 Intake™ to strengthen underwriting productivity and improve customer experience.

Our emphasis this year has been on scaling to meet the demand for our platform while expanding our platform and delivering an outstanding experience to our partners. We want every interaction with our customers, prospects, recruits and investors to exemplify a mature, disciplined, customer-focused organization that delivers rigorous decision science/AI solutions, executes cleanly, and offers visionary leadership in a time of rapid industry change.

Accordingly, we made key hires and implemented repeatable processes that strengthen our team and our platform and bring repeatability to our operations. Dr. John Henry took on the newly created position of chief analytics officer, to oversee the evolution of our AI strategy and the integration of new capabilities into our product roadmap. With 20+ years of academic and industry experience, Dr. Henry helps ensure the rigor of our platform as we move forward, and his links to the academic community will strengthen our ability to recruit top candidates.

 

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Glenn Cannon is an industry veteran who joined us as VP of sales. Glenn leads our sales teams and is in charge of maximizing our sales growth. Kyle Hoffman  signed on as VP of customer success, becoming point person for our teams engaging with partners to ensure their success. With their close partner relationships, Kyle’s team will also provide valuable input to future platform advancements.

Three major actions in 2019 are furthering our ability to scale our business. We doubled our workforce, adding critical expertise and skills across the organization. Led by Ramesh Natarajan, we migrated our platform to a modern microservices architecture, increasing our technical ability to innovate. And we raised $15.2 million in Series B funding, which puts new wind in our sails as we continue to grow our team, accelerate our R&D and expand our footprint in the marketplace.  

In next week’s blog, I’ll look at what’s in store for 2020.